In this episode of Miles and Mentors: A Trucking Podcast, Ryan Suydam shares how he built a successful freight career rooted in trust and transparency. Starting at CH Robinson in the late 1990s, Ryan learned the business from the ground up. Over time, he transitioned from employee to independent agency owner, now leading RKC Logistics under Armstrong Transport Group.
Ryan explains the key differences between W-2 and 1099 roles and offers advice for anyone making that jump. He stresses the importance of understanding contracts, avoiding hidden non-competes, and being ready to own every decision as a business owner.
Trust is central to Ryan’s approach. He believes people do business with people, not logos. He talks about how he uses tools like MacroPoint, Samsara, and Tive to provide real-time visibility and build confidence with clients. He also discusses how he blends technology with a personal touch, using videos and AI tools to support outreach without losing human connection.
Ryan shares practical stories about building relationships, including landing a client in an elevator and visiting prospects with thank-you cards and cookies. He also highlights how mentorship has shaped his journey and why giving back matters to him.
This conversation is full of honest advice for brokers, carriers, and anyone looking to grow in the freight industry with integrity and intention.
