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From Bus Dispatch to Freight Leadership | Matt Dahl | Ep 22

Episode Details

The Freight Broker career path offers opportunities for growth, independence, and financial success, but getting started can be challenging. In Episode 22 of The Miles and Mentors Podcast, host Alex Powers sits down with Matt Dahl, Director of Agent Recruiting at HD Ships and co-host of Two Dogs, One Pod, to discuss the freight broker career path and how professionals can break into the industry.

Matt shares his journey from bus dispatcher to freight brokerage, detailing how his diverse experiences shaped his career and fueled his passion for mentorship in the freight industry. From understanding contracts to leveraging technology, this episode is packed with actionable insights on building relationships, growing a brokerage, and succeeding as a freight agent.

If you are an aspiring freight broker, independent agent, or logistics professional, this conversation provides practical steps to advance your career in freight brokerage.

Episode Highlights

  • Matt’s journey from bus dispatcher to freight brokerage
  • The similarities between dispatching buses and freight loads
  • Why understanding contracts is essential in freight broker success
  • The rise of podcasts and social media in the logistics industry
  • How technology is shaping the freight broker career path
  • Key advice for aspiring owner-operators and freight agents

How to Start a Freight Broker Career

A freight broker career path can be highly rewarding, but success requires industry knowledge, networking, and strategic planning. Here are key steps to becoming a freight broker:

1. Understand the Role of a Freight Broker

A freight broker connects shippers with carriers, ensuring freight is moved efficiently while managing negotiations, paperwork, and compliance. Strong communication and problem-solving skills are critical for success.

2. Get the Necessary Training and Licensing

Becoming a freight broker requires:

  • Broker Authority (MC Number) – Obtained through the Federal Motor Carrier Safety Administration (FMCSA)
  • Freight Broker Bond (BMC-84) – A required $75,000 surety bond
  • Freight Broker Training – Courses and mentorship programs to learn industry best practices

3. Build a Network of Shippers and Carriers

Strong relationships with shippers and reliable carriers are essential for a successful freight brokerage. Many brokers start by partnering with experienced freight agents before launching their own operations.

4. Leverage Technology for Growth

The logistics industry is evolving, and using freight management software (TMS), load boards, and automation tools can help streamline brokerage operations and improve efficiency.

5. Work with a Freight Agent Program

Many aspiring brokers choose to start as freight agents under an established brokerage, allowing them to learn the business, gain experience, and build their customer base without handling licensing and compliance.

About Our Guest

Matt Dahl is a logistics professional, problem-solver, and mentor in the freight industry. As the Director of Agent Recruiting at HD Ships, he helps recruit and train 1099 freight agents, shaping the next generation of logistics professionals.

Matt is also the co-host of Two Dogs, One Pod, a podcast offering insights from freight brokers, logistics entrepreneurs, and industry professionals. His expertise in freight brokerage, recruiting, and mentorship makes him a valuable resource for those looking to start or grow their career in freight brokerage.

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