Understanding Freight Forwarding | David Stepsky | Ep 9

In this episode of Miles and Mentors, David Stepsky from Simple Forwarding shares his insights into the world of freight forwarding and how it plays a critical role in global logistics. With experience working with both large corporations and small to mid-sized businesses, David provides a behind-the-scenes look at how freight forwarders streamline supply chains and ensure cargo moves efficiently from origin to destination.

David’s journey into logistics was unconventional. Originally working in debt consolidation, he was introduced to a Chinese trading company and quickly became immersed in the complexities of global shipping. This experience opened his eyes to the challenges businesses face in moving freight, which eventually led him to freight forwarding, where he now helps businesses navigate the logistics landscape.

Freight forwarding is often misunderstood. Many assume that freight forwarders own the ships and trucks that move cargo, but in reality, they act as facilitators, coordinating between carriers, customs brokers, warehouses, and trucking companies to ensure a smooth process. David compares the role to that of a travel agent—handling all the logistics so that shippers can focus on their businesses while ensuring their freight moves efficiently.

A major theme in the discussion is the balance between cost and reliability. David explains that while price is always a factor, cutting costs on freight can lead to unexpected delays, unreliable carriers, and major disruptions. He shares real-world examples of businesses that opted for cheaper services only to experience significant setbacks that ultimately cost them more. His advice is to find a middle ground—ensuring that freight moves cost-effectively while maintaining reliability.

David also touches on the growing issue of fraud in logistics, particularly double brokering. He emphasizes the importance of working with trusted partners and conducting due diligence to avoid scams that can lead to financial losses and operational headaches.

Looking ahead, David predicts that technology will continue to make logistics more accessible, but it will also bring increased saturation and competition. He advises businesses and carriers to stay informed, build strong relationships, and focus on long-term partnerships rather than chasing the lowest price.

For truck drivers and carriers, understanding the role of freight forwarders is key to seeing the bigger picture of supply chains. Working with reliable partners and maintaining clear communication ensures that loads move efficiently and businesses remain competitive.

If you’re starting a trucking business or growing your fleet and need expert guidance, reach out to us today—our industry expert partners can help you make the right decisions for long-term success.