Building a Load Board from Scratch with Nisrine Masri | Ep 47

Nisrine Masri brings over 20 years of hands-on logistics experience to this episode of Miles & Mentors, sharing her journey from early sales roles to co-founding a full-service moving company and eventually launching a tech startup tailored to the unique needs of the moving and storage industry. She begins by detailing how her passion for sales led her into third-party logistics in Grapevine, Texas, which eventually inspired her to launch Condor Moving Systems with a partner. She explains that Condor primarily serves Texas and Oklahoma but conducts interstate moves across the lower 48 states.

A key turning point came two years ago when Nisrine founded Movers Dispatch Board, the first load board platform dedicated specifically to the moving and storage space. Unlike freight-focused boards like DAT or Truckstop, her platform was built to support movers handling household goods, including capabilities for interlining, locating return loads, and sourcing labor in various cities. She walks through how the platform allows laborers to post profiles, complete background checks, and list availability, which gives movers real-time access to qualified helpers anywhere in the country.

Nisrine unpacks how Movers Dispatch Board fills a major gap, particularly for smaller, family-owned companies without access to sophisticated tools. She discusses the challenges of running moving operations, including the labor demands, the unpredictability of load size, and the seasonality of the business. Unlike freight, moving requires hands-on loading, blanket-wrapping, disassembling, and reassembling furniture, often in residential settings. Nisrine emphasizes that it’s more labor-intensive, but it often pays more and provides opportunities for those willing to put in the physical work.

She also outlines the differences in regulatory and insurance requirements between freight and household goods. Moving companies must ensure their FMCSA filings specifically authorize them to haul household goods, and insurance options are far more limited than in freight. Nisrine stresses the importance of doing homework before jumping into this space and shares how limited coverage options and higher liability standards can surprise newcomers.

The conversation turns toward mentorship and the lessons Nisrine learned from bootstrapping both of her businesses without external funding. She shares practical insights on starting small, managing overhead, and staying agile during off-seasons. She recounts how her first company began with rental trucks and how her second company, the software platform, has been a marathon of iterative development and customer feedback.

Nisrine also speaks about trust and safety in the moving sector. She describes her integrations with LoadGuard and Astra to verify carrier credentials and secure payments, a move aimed at building transparency and professionalism in a space that often lacks it. She refuses to allow unlicensed movers on her platform, prioritizing quality and brand integrity over short-term revenue.

She ends by reflecting on how important it is for entrepreneurs to surround themselves with mentors, learn from failure, and stay relentlessly focused on improving. Nisrine encourages aspiring movers or tech innovators to start small, build from real-world problems, and not let a lack of capital stop them. Her story is a blueprint for grit, insight, and how to bring modern tools to a traditional industry that’s ready for transformation.